Created:
11/27/2009 3:56:50 PM

Author:
Przemek Radzikowski

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Microsoft Office 2010 encountered an error during setup: Error 1935 and 0x80070005

While installing Office 2010 you may experience an Error 1935 0x80070005: Microsoft Office Professional Plus 2010 encountered an error during setup. This article will walk you through all the steps required to fix this problem.


 

 

Introduction

There are a number of options available to us in order to install Microsoft Office 2010. 

  • Clean install (remove earlier version of Office)
  • Parallel install (install Office 2010 preserving the older version)
  • Upgrade install (the old version of Office is upgraded and all settings preserved)

In my case, I had a lot of custom Add-ins and didn't want to reinstall them all after a clean install, I chose the upgrade option, however I ran into an error almost at the very end of the installation.

Error 1935 and 0x80070005 during Office 2010 Installation

Towards the very end of my installation I encountered the following error on the screen:

Microsoft Office Professional Plus 2010 encountered an error during setup.

Error 1950. An error occurred during the installation of assembly component {FE5B8492-137A-46CB-9EFF-F5710FBE79}. HRESULT: 0X80070005.

Office-2010-Error-1935-0X80070005
[Office-2010-Error-1935-0X80070005]

Fixing Office 2010 Error 1935 and Error 0x80070005

This is typically a permission or sharing based error and may relate to the Office version which is already on the computer (in the case of an Office 2010 upgrade).  Other errors that we've seen during upgrades from Microsoft Office 2007 are: error 1309, error 1335, error 1706, error 1923, error 1935 and error 2908.

To fix the error, make sure that you have closed down all instances of any Microsoft Office application that is running on your system, these may include any of the following:

  • Word
  • Excel
  • Access
  • PowerPoint
  • Outlook
  • Communicator

In addition to the above, we have had reports that some Anti-virus programs interfere with the installation, temporarily disable your Anti-Virus programs, install Office 2010 and then re-enable the your AV solution.  Programs we've seen having problems with Office 2010 installation:

  • Forefront Client Security
  • Panda Cloud Antivirus
  • Clam Antivirus

Also check the task manager to see if you have any background Office tasks running.  If so, shut them down.  Retry your installation again. 

If you experience the same error once again, try restarting your computer and once rebooted, retry your installation. 

After closing all applicaitons and running the installer, everything should run smoothly and you will be presented with the following dialog:

Office-2010-Error-1935-0X80070005-Complete
[Office-2010-Error-1935-0X80070005-Complete]

Conclusion

This article showed that you may experience an error: Microsoft Office Professional Plus 2010 encountered an error during setup - Error 1935 or HRESULT: 0X80070005.  An easy to follow method was suggested in order to correct the assembly installation error.

 

permalink [Permalink] - Updated: Monday, October 28, 2013





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